Known issues

Known problems in versions 11 & 12 and their solutions

This page is dedicated to problems and issues within the GRAFIS application, especially regarding basic blocks and Setup. Help for general problems and questions about GRAFIS can be found here:

Problem with Release 45

In GRAFIS V12.00 Rel. 45 a tiny GRAFIS.INI file may be created in the current measurement system. This file is not allowed in this place. Currently known is only one reason: the interactive mode with its function "Auto Zoom" in context menu. When this GRAFIS.INI file exists, after a restart the GRAFIS window will show no more function buttons but the old text menu instead. But also other problems may occur, e.g. missing basic blocks or symbols, plotter/printer problems or similar.

To solve this issue this damaged GRAFIS.INI file in the measurement system has to be deleted and GRAFIS needs a restart. With V12.00 Rel. 46 this issue is solved and these wrong GRAFIS.INI files will be deleted automatically when they exist.

GRAFIS Version 12 Release 39

In the past months we have made some improvements to GRAFIS CAD Version 12.

  • Problems with mouse clicks solved
  • Jacket 10: overcut in neckline curve front to center line solved
  • speed up in display when using interactive tools, esp. with interactive measurements
  • seam and marking lines now available as objects in CutDataDXF export, additional enhancements in CutDataDXF
  • enabled switching visibility of pieces while using interactive menu
  • remaining capacity of timer and counter licenses during startup
  • dongle test program can be used now to install V2C files (dongle updates)
  • fabric and category settings can be used with multiple selection (piece list)
  • real plot/print width sent to plot manager, instead of frame size
  • enhanced picture view for options in interactive tools
  • position of splitter control in call list window now stored in relation to main window (for usage on multiple screen setups)
  • corrections in collar 10-30
  • corrections in upper part 30 and 50
  • corrections in jacket 10 and 20

The new release is available now and can be installed via online update.

(March 2020)

GRAFIS Version 12 Release 28

In the past few weeks we have made some improvements to GRAFIS CAD Version 12.

  • make over for basic blocks and tools (e.g. corner 110..130, Body 10, Sleeve 90, Collar)
  • support for UNC paths and long names in GRAFIS_S.KON
  • call of link 30 repaired
  • added support for LB command in HPGL export
  • bug fixes in part assistant (symmetry line)
  • fix in printer setup dialog box (window with printer settings could be covered by GRAFIS window)
  • it is now possible to edit up to 200 sizes at the same time; added warning when this number is exceeded
  • preset for cyclic measuring added

The new release is available now and can be installed via online update.

(January 2019)

GRAFIS Version 12 Release 20

In the past few weeks we have made some improvements to GRAFIS CAD Version 12.

  • Increased speed for user interface in construction and marker module
  • Bug fix in placement of dart hood and in placement of symbols in part assistant
  • file name will be presented when save as in plot dialog
  • dialog box with progress bar for "grade all" smaller and in lower right corner

The new release is available now and can be installed via online update.

(July 2018)

New release of GRAFIS CAD Version 12 Release 12

In the past few weeks we have made some improvements to GRAFIS CAD Version 12:

  • The preview in the part organization is now graded again, as earlier in GRAFIS version 11. In addition a suitable preview is displayed even if the base size is hidden or missing.
  • The visibility during opening new parts has been revised.
  • There are improvements and corrections in the part organization, e.g. during display, contour inspection, part parameters and when moving parts quickly.
  • Triple switch in the parallel menu for symbol handling: duplicate / move / leave.
  • Adjustments and corrections in the parts assistant, i.e. behavior if grainline symbol is missing, tooltips added and the handling with seam allowance "zero".
  • Internal correction with degenerated measures.
  • Improvements and corrections in the stitching dialog: handling of attachments and hidden parts, error display in case of failed contour check.
  • Pixel images are not lost anymore while saving part modules.
  • Background images can be repeated over the entire area without specifying reports as well as with "background with transparency".
  • In marker making the parts can now also be moved up and down in the part organization. However this is possible for production styles only, but not for already placed markers.
  • The display error with step lays is solved.
  • Correction for symmetric parts: mirroring when updating, texts and annotations on parts with symmetry line are always to be seen in the visible area.
  • Additional display value in the preview to a marker (number of placed parts).

The new release is available now and can be installed via online update.


(May 2018)

Problems with printing after Windows update

Multiple customers have reported problems with printing in GRAFIS after updating Windows. Windows Versions 7,8 and 10 are affected.

When printing the first 1-2 images everything seems to normal but after the third image the error "System-Fehler 0122", or "Plotter nicht bereit" (0048) when using a HP/GL-plotter appears.

The cause of this error is Windows update KB3177725 in Windows 7,8 and 8.1, or KB3176493 for Windows 10. According to Microsoft, GRAFIS isn't the only software affected by this:

To fix this you have to install the newest version of GRAFIS, 11.00 Release 52. For version 10.02 there's the new Release 24.

If you require a quicker solution or use an older version of GRAFIS you can also delete the mentioned Windows update in the computer's system settings.

(August 2016)